Terms & Conditions
When is an order confirmed?
By placing an order, you accept Sharko Industry’s pricing, product specifications, payment, and delivery terms.
What details must buyers approve?
Customers should confirm sizes, materials, colors, logos, packaging, and quantities before production begins.
Do custom orders require approval?
Custom-logo and bulk orders require approved samples or specifications before manufacturing and export shipment.
How is delivery timing determined?
Delivery timing depends on order quantity, customization, production schedules, shipping method, and destination-country requirements.
How should product concerns be reported?
Product concerns must be reported promptly with order details and photographs for review and resolution.